Privacy Policy

Privacy Policy

1. Information We Collect

We may collect:

• Contact details (name, email, phone, address).

• Device information (make, model, serial numbers for repairs).

• Payment details (credit card, bank info—processed securely via third-party gateways).

• Website usage data (cookies, IP address—see Section 5).

2. How We Use Your Information

Your data is used to:

• Process orders, repairs, and service requests.

• Communicate about your account or transactions.

• Improve our services and website functionality.

• Comply with legal obligations (e.g., tax laws).

3. Disclosure to Third Parties

We only share your information when necessary, including with:

• Suppliers (to fulfill orders).

• Payment processors (e.g., Stripe, PayPal).

• Couriers (for delivery).

• Legal authorities (if required by law).

We do not sell your data to marketers.

4. Data Security

We implement:

• Encryption for sensitive data (e.g., payments).

• Secure storage for physical/digital records.

• Access controls to limit staff exposure to your data.

5. Cookies & Tracking

Our website uses:

• Essential cookies (for basic functionality).

• Analytics cookies (e.g., Google Analytics) to improve user experience.
  You can disable cookies via your browser settings.

6. Your Rights

Under Australian privacy laws, you can:

• Request access to your personal data.

• Correct inaccuracies.

• Opt out of marketing communications.

• Lodge a complaint with the OAIC if unsatisfied.

To exercise these rights, contact us at info@atlas-it.com.au.

7. Retention Period

We retain your data only as long as necessary for:

• Service fulfillment (e.g., warranty periods).

• Legal compliance (e.g., tax records for 7 years).

8. Children’s Privacy

We do not knowingly collect data from children under 15 without parental consent.